Testimonials

 

We brought our first really big rug from Jenny Jones about 15 years ago in Perth. The colours and patterns continue to work in with everything, Its still our favourite rug and has worn so beautifully, despite getting a massive beating from 4 kids, 2 dogs and a couple of cats and moving houses multiple times over the years. 

 

 Corrina, Elsternwick, Victoria  – 2017

 

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I had been trying to find some rugs for my home for a few months. I popped into the Claremont store and within 15 minutes, Leigh had shown me some really lovely choices and organised to bring them to my home to try them out a couple of days later. One was an immediate success. After viewing my space, Leigh showed me a picture of another rug in stock and brought it over the next day and it was perfect for the other room needing a rug. Great service.

I think our rooms look much more stylish and more finished than they have before. The colours in the rugs bring a lot of the design elements in the house together in a much more harmonious.

I was recommended to go their by a relative and I would definitely recommend Jenny Jones to friends 

 

 Jo, Mosman Park, Western Australia  – 2017

 

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Whenever anyone (and everyone!) walks into our home, they seem to subconsciously beeline for the rug and stand in the middle of it sometimes acknowledging it, other times continuing their conversation monologue. It used to get me ruffled…. “ANYWHERE but that rug, stand anywhere else?!?!!” but then I realised that its actually a beautiful thing that people are constantly drawn to our Jenny Jones Rug, to be on it, – to be a part of the art of the room, – in the very heart of it. And It makes me smile every time I see it.

Someone once advised me that “if you ever get married, – start with the dress, it is most important… the rest of the wedding will be determined by the vibe of the dress…” Learning about setting up a home, -“start with the rug, everything else will be determined by the vibe of the rug.”

A Jenny Jones rug is like a haute couture wedding gown. Except even better because you get to enjoy it every day of your life long love affair.

 

Ella, Claremont, Western Australia – 2017

 

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The rugs have made our floor come to alive with so much colour and life.

The staff were very polite and considerate, letting us try the rugs in our home before we bought. They were very knowledgable regarding the origins and textures of the rug.

We would love to buy more!

 

Wayne & Eileen, Toorak & Cape Schanck, Victoria – 2016

 

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Our service experience was excellent. All members of the company were friendly, helpful and inspiring! We tried a number of rugs in our home and eventually found the perfect solution. We always felt welcomed and valued as clients.

The rugs have brought together the various aspect of each room beautifully, highlighting and integrating with the furniture, and creating living, vibrant spaces.

A fabulous journey that culminated in a very successful result in our home – and lots of laughs along the way!

 

Janine & Martin, Perth, Western Australia – 2016

 

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The rugs have tied together all our colours and textures together like the finishing piece to a jigsaw puzzle. They are fantastic, look amazing and everyone that walks in comments. They have complemented and completed our home!

The process was just a pleasure, choosing a rug can be overwhelming. The team and their experience at Jenny Jones Rugs made the process fun and enjoyable, truly wonderful service!

 

Amanda, Perth, Western Australia – 2016

 

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Our new rug has immeasurably changed our space. We couldn’t be happier with the positive change, love our rugs!

It was a pleasure to work with Jenny and her team. Nothing was too much trouble and the results are stunning.

 

Nola & Dennis, Perth, Western Australia – 2016

 

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The team at Jenny Jones Rugs were very professional and helped us find what we requested.

The rug made the room so cosy & warm!

 

Louisa, Perth, Western Australia – 2016

 

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We are both absolutely wrapped with the rug. It looks like it has always been there and really finishes the room.

Really appreciate your help with achieving this result!

 

Leanne, Perth, Western Australia – 2016

 

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My rug is the main focus of the room now, and I love walking in and seeing my beautiful rug.

The service at Jenny Jones was exceptional, the staff were very friendly and extremely knowledgeable. 

A wonderful shopping experience, especially when you become the proud owner of such a beautiful rug.

 

Jennifer, Perth, Western Australia – 2016

 

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I have bought rugs from Jenny Jones before and always liked the fact that you can try the rugs in your home first to see how it looks and works with the room it will be in.

The service I have received from the team has been exceptional. They were all very helpful, truthful and nothing was too hard for them. I never felt pressured into buying and I enjoyed the times when the team would come over with a new amazing rug.

 

Kathy, Perth, Western Australia – 2016

 

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Thank you so much for our beautiful rug. We love it and it certainly gets admiring comments from our visitors. It has a luxurious look and feel, and is definitely “art on the floor”. The rug has enhanced the cosiness and ambience in our living room area –  I wasn’t anticipating just how much of a positive change it would make.

Allowing us to have the sample rug before making up our minds was so reassuring. The team was great to deal with, and didn’t add any pressure to our decision process.

We would most certainly recommend Jenny Jones Rugs to our friends.

 

 Debbie, Beechworth, Victoria – 2016

 

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The service at Jenny Jones Rugs gave us the absolute freedom to go through the beautiful carpets over and over to find the one rug that helped our space to achieve individuality.

 

Kathy, Mornington Peninsula, Victoria – 2016
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We greatly appreciated your consideration and our rugs give us great comfort and joy.

We would definitely recommend your store and services to others. You can also be assured that our rugs receive many compliments.

 

Jennifer, Perth,Western Australia – 2016
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Exceptional service!  Professional, knowledgeable and friendly. We learned so much about the process of making rugs before spending time with the design team to create our beautiful rug.

It is not so much a rug, as it is a work of art!  Every day when I go into our lounge room, I am still so blown away by the beauty of this rug.  It just makes the room so much more inviting and cosy.

Loved working with Jenny and the design team to get us a fabulous rug that was exactly what we wanted. They presented a lot of different options to start with, and we gradually whittled the choices down to two. But with each design, there were a variety of colours that we could choose from, and also choices between wool or silk, or a combination. There is a real art to designing a rug, and it was great working with such a professional and innovative team. We had no idea how involved the whole process was!

 

Mar & Mark, Perth,Western Australia – 2016

 

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We were not sure what we wanted but Luke listened to us, took the time to offer several rugs and then produced the one we were looking for.

The rug was the finishing touch to a renovation. Our lounge room is now even more welcoming.

 

Frank, Melbourne, Victoria – 2016

 

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Luke was very helpful. He was very happy to bring the rugs we had chosen to our home.

Our bedroom now looks complete. We have just renovated and our bedroom needed something extra. The beautiful rug we finally chose looks and feels amazing.

I would definitely recommend Jenny Jones Rugs. Apart from the great choice of rugs that are a bit different to the usual run of the mill rugs you see at most shops….Luke could not have been more accommodating in helping us choose the perfect rug.

 

Andrea, Melbourne, Victoria – 2016

 

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Service was prompt, personable and professional.

The rug has added warmth to the room and is a beautiful feature and an artwork in itself.

We would most certainly recommend Jenny Jones to our friends.

 

Sylvia & Arthur, Melbourne, Victoria- 2016

 

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How would you describe your service experience at Jenny Jones Rugs?

“Service was exceptional. The guys took their time with us to ensure we understood the product and made the right selection for us.”

 

Would you recommend the Jenny Jones experience to your friends?

 “Absolutely.”

 

Guido, Perth,Western Australia – 2016

 

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How would you describe your service experience at Jenny Jones Rugs?

Very professional and helpful with background on each of the rugs.

 

How would you say your Jenny Jones Rug has changed the atmosphere and aesthetic of your home?

“Visual – exciting and draws comments that are like viewing a piece of art, [it] balances the room beautifully with the furniture and other items.”

 

Would you recommend the Jenny Jones experience to your friends?

Yes definitely.”

 

How would you describe your experience with the Jenny Jones Custom Design process?

“Personal and kept updated on progress by staff.  Very considerate.”

 

Judy, Brisbane, Queensland – 2015

 

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How would you describe your service experience at Jenny Jones Rugs?

“Excellent service and follow up. Very good advice on sizes of rugs required to create a balanced area.”

 

How would you say your Jenny Jones Rug has changed the atmosphere and aesthetic of your home?

“They have brought warmth and vibrancy to a wide open room. ‘Wow’ is the response when visitors enter the room.”

 

Would you recommend the Jenny Jones experience to your friends?

“Yes, we certainly would and many people have asked where the rugs came from!”

 

How would you describe your experience with the Jenny Jones custom design process?

“Excellent advice on colours and size.”

 

Annette & Kevin, Bunbury,Western Australia – 2015

 

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How would you describe your service experience at Jenny Jones Rugs?

“The rug has transformed our space completely, anchoring the room with our favourite colours and giving a previously cold, stark room lots of life and warmth. Jenny’s rug creates a hospitable atmosphere and the rug’s area has become a gathering place where we enjoy spending time. Her rugs are essential if you are looking for a defining statement piece for your space.”

 

Would you recommend the Jenny Jones experience to your friends?

“Absolutely, the quality of their handmade rugs are second-to-none and their staff is committed to mastering their products and services: from the design team to showroom staff.”

 

Kyle, Perth,Western Australia – 2015

 

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How would you describe your service experience at Jenny Jones Rugs?

“Excellent. The personal service is as good as it gets, which is hard to find these days.”

 

How would you say your Jenny Jones Rug has changed the atmosphere and aesthetic of your home?

“It has transformed our dining room and works perfectly with our furniture.”

 

Would you recommend the Jenny Jones experience to your friends?

“Without doubt.”

 

Rex & Judy – 2015

 

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How would you describe your service experience at Jenny Jones Rugs?

“Fantastic. Jenny herself is charming and had a great ability to immediately understand our style and the look we were going for. I was impressed by her appreciation that a client’s  home is their castle and it’s most important that they are happy with the choice rather than having a designer’s opinion forced on them. Speaking with her about how she designs her rugs was inspiring.

Her young staff are polite, efficient, knowledgeable, patient and very helpful. Nothing was too much trouble. Their input in helping us co-ordinate soft furnishing fabric choices with our new rugs was very valuable.”

 

How would you say your Jenny Jones Rug has changed the atmosphere and aesthetic of your home?

“By bringing a feeling of luxury, comfort and sophistication to it. We looked at a lot of other rug suppliers but the uniqueness of Jenny’s designs (they really are art on the floor) makes them feel more luxurious and individualised to us. In short – they make us feel happy and our house a home.”

 

Would you recommend the Jenny Jones experience to your friends?

“Absolutely.”

 

Grace & Paul – 2015

 

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How would you describe your service experience at Jenny Jones Rugs?

“Nothing was too much trouble for Jenny and her team.  No one could have been more helpful or friendly.”

 

How would you say your Jenny Jones Rug has changed the atmosphere and aesthetic of your home?

“We have now purchased three Jenny Jones Rugs and each one finishes off the room and gives it a luxury feel.”

 

Would you recommend the Jenny Jones experience to your friends?

“Absolutely yes!”

 

How would you describe your experience with the Jenny Jones Custom Design process?

“One of our rugs was custom made and the design team were amazing.”

 

Brian & Janette – 2015

 

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How would you describe your service experience at Jenny Jones Rugs?

“Excellent service throughout from the initial viewing in the show room, through having rugs delivered “to try on”, through to delivery of the final manufactured rug.”

 

Would you recommend the Jenny Jones experience to your friends?

 “Absolutely. Jenny and the team were always ready and eager to offer advice and assistance.”

 

How would you describe your experience with the Jenny Jones Custom Design process?

“Jenny did the custom design but at every step of the way keep us involved discussing colours and design. Once the final design was agreed off it went to Nepal for manufacture.”

 

Rob & Anne, Claremont,Western Australia – 2015

 

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How would you describe your service experience at Jenny Jones Rugs?

Great fun!  It’s a real family at Jenny Jones and everyone offers the same level of service, whether one of the young guys doing all the lifting, or Jenny herself.  It doesn’t matter who you speak to, they all know who you are and what you are looking for, and can assist.

 

How would you say your Jenny Jones Rug has changed the atmosphere and aesthetic of your home?

Having had no rugs/carpets in much of the house, it does now feel completely transformed.  It also feels warmer, cosier, and more welcoming. 

 

Would you recommend the Jenny Jones experience to your friends?

Absolutely!  There is so much involved in choosing a rug/carpet and the           

JJ team is able to guide you every step of the way.  Most importantly, there is no sales pressure because they know that each client is different, each space is different, and a rug has to be right for it to be loved, and I get the feeling they don’t want any of their carpets not to be loved.

 

 Alex, Margaret River,Western Australia – 2014

 

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How would you describe your service experience at Jenny Jones Rugs?

“The JJ experience was professional and personalised, with specialist staff visiting our home on several occasions in order to assist with rug selection.”

 

How would you say your Jenny Jones Rug has changed the atmosphere and aesthetic of your home?

“Our JJ rug has transformed our lounge room into an inviting and creative space.”

 

Would you recommend the Jenny Jones experience to your friends?

“We would highly recommend JJ rugs to our friends and family, and can’t wait to find the right rug for adjoining dining room.”

 

Brian & Mel, Bicton,Western Australia – 2014

 

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How would you describe your service experience at Jenny Jones Rugs?

“The service from JJR was outstanding.”

 

How would you say your Jenny Jones Rug has changed the atmosphere and aesthetic of your home??

“The new rugs have really enhanced the ambience of our sitting/dining area.”

 

Would you recommend the Jenny Jones experience to your friends?

“We would definitely recommend JJR and in fact have already done so. We are really looking forward to receiving our second rug in due course.”

 

Craig & Gaye, Crawley,Western Australia – 2014

 

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How would you describe your service experience at Jenny Jones Rugs?

“Excellent. I went to the showroom several times before I purchased a rug, to get sizes, look at designs and make my final decision. All the team I spoke to were very knowledgeable and helpful and patient too. I was never pushed into anything and could view the rug in my home before purchase if required.”

 

How would you say your Jenny Jones Rug has changed the atmosphere and aesthetic of your home?

“My room looks complete now. The family room space is defined and it feels warmer and looks stunning!”

 

Would you recommend the Jenny Jones experience to your friends?

“Absolutely. I wouldn’t go anywhere else.”

 

Judith, Floreat,Western Australia – 2014

 

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How would you describe your service experience at Jenny Jones Rugs?

“Excellent service. Custom care, very personable team, very honest. Rikki’s time coming in to help us chose shades and designs for the rest of the room really helped.”

 

How would you say your Jenny Jones Rug has changed the atmosphere and aesthetic of your home?

“Our home was largely well furnished with the exception of one room, which had several very dated pieces of furniture. The Versille range of rug, the texture and shades were designed to complement the house (and have done so) better than I would have imagined. We have had several positive comments in regards to the rug. Whilst attention is drawn to the rug because of its individualistic aesthetics, the rug compliments and sets the mood for the spaace in which it is set. As our furniture for the room was suggested by Rikki and purchased to complement the rug, it is the foundation of a now, beautiful room.”

 

Would you recommend the Jenny Jones experience to your friends?

“Definitely, and I have been already.”

 

How would you describe your experience with the Jenny Jones Custom Design process?

“I was very much impressed with the attention to detail and customer care that went into the process. Of particular, I was impressed with the home interior designing consults, the effort that went in to matching wool, bamboo silk and the way that this complemented other materials in the room. I also was blows away with Jenny’s artistic eye and her design, in the way that it is both structured and contemporary. I hope that this rug lasts a very long time and we derive much appreciation from the quality and care that was placed in designing it.”

 

Kieran, Dalkeith,Western Australia – 2014

 

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How would you describe your service experience at Jenny Jones Rugs?

“We felt comfortable and welcomed from the moment we entered the showroom. James was very helpful with his knowledge, guidance and patience (we weren’t sure what we were looking for!). The try-before-you-buy option helped us make the decision that I’m sure we will be happy with for many years to come.”

 

How would you say your Jenny Jones Rug has changed the atmosphere and aesthetic of your home?

“It adds richness, warmth and colour to the room.”

 

Would you recommend the Jenny Jones experience to your friends?

“Yes, without hesitation. It was valuable to have Paul & James bring the selection of four rugs to our home to see them in situ, and we also appreciated their professional and personal opinions.”

 

Tony & June, South Perth, Western Australia – 2014

 

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How would you describe your service experience at Jenny Jones Rugs?

“It has been such a pleasurable experience dealing with you all at Jenny Jones.Gary and I are so thrilled with our new Rug, it’s art work on the floor. We are excited about our new furniture arriving which will compliment our rug and complete our renovations.”

“Having been in the service industry myself for 23 years I found it very refreshing to find a  business which is family run with professionalism,  friendliness and a personal service that can be rare in today’s busy world.”

 

How would you say your Jenny Jones Rug has changed the atmosphere and aesthetic of your home?

“Jenny Jones has a very good reputation and one that is deserved. Gary and I would absolutely recommend Jenny Jones to anyone looking to purchase a beautiful piece of floor art.”

 

Would you recommend the Jenny Jones experience to your friends?

“Having newly renovated our apartment, including new furniture, it is our Zanzibar Rug that has set the scene and foundation to new decor. Thank you again for your friendly service.”

 

Gary & Clare, Cottesloe, Western Australia – 2014

 

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“Recently I purchased a rug from Jenny Jones Rugs. From the outset, I was impressed by the service and professionalism displayed by the staff.

 Having walked in from the street to enquire about a particular rug and explained what I was looking for, it was agreed that I needed a visit from an expert. Very soon after, Rikki Jones came to our home to discuss our requirements, take photographs and offer advice. All this at no charge. She was charming and helpful, but there was certainly no pressure to purchase. 

Within no time, a selection of rugs was delivered for us to look at in situ. Having narrowed our choice down to two, one was left in place for a few days and then the ever obliging Paul came to put the other down so we could spend a few days living with it. Since the rug was to go under our dining table, this was not the easiest of tasks, but accomplished with skill and good humour.

We are delighted with our purchase – which matches and blends in perfectly with our décor – and would have no hesitation in recommending Jenny Jones Rugs to anyone looking for a high quality product and helpful, pleasant and proficient staff.”

 

Susan – 2014

 

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“Having numerous pieces of Jenny Jones carpets in my home must be testament to my satisfaction with the uniqueness, individuality and superb quality of the carpets. They are pieces of art on the floor and has been a joy to look at even after so many years.” 

 

Yien, West Perth,Western Australia – 2011

 

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“It’s been an enjoyable journey from a plain monochromatic start to a rich, wonderful, colourful and very textural works of floor art, that ground our spaces.”

 

Harris, Peppermint Grove, Western Australia – 2011

 

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“Having moved into a new home in 2010 we were on the lookout for some rugs and in the search – and on referral from others – came across Jenny Jones Rugs of Claremont, W.A. Jenny has some exceptional and unique rug designs and offers a very friendly and personalised service. As a Perth-based family business we found them helpful, friendly and professional. They know the industry well, offer excellent guidance with respect to interior design and ensure that rug(s) selected are a good “fit” with existing decor. Without any hesitation, we a re very happy to recommend this outstanding family company to others.”

 

Peter and Joelle, Dalkeith, Western Australia – 2011