From the outset, I was impressed by the service and professionalism displayed by the staff.
Having walked in from the street to enquire about a particular rug and explained what I was looking for, it was agreed that I needed a visit from an expert. Very soon after, Rikki Jones came to our home to discuss our requirements, take photographs and offer advice. All this at no charge. She was charming and helpful, but there was certainly no pressure to purchase.
Within no time, a selection of rugs was delivered for us to look at in situ. Having narrowed our choice down to two, one was left in place for a few days and then the ever obliging Paul came to put the other down so we could spend a few days living with it. Since the rug was to go under our dining table, this was not the easiest of tasks, but accomplished with skill and good humour.
We are delighted with our purchase – which matches and blends in perfectly with our décor – and would have no hesitation in recommending Jenny Jones Rugs to anyone looking for a high quality product and helpful, pleasant and proficient staff