Care and Cleaning

Every day cleaning

Everyday spills on the rug should be cleaned up straight away. Once the stain is set in it becomes more difficult to clean.
Never rub a spill as it forces the spill deeper into the rug. Blot clean instead.
Avoid using any harsh chemicals on our rugs as it will strip the sheep’s wool of its lanolin which acts as a natural scotchgard. Only use natural cleaning products such as water and wool mix.
Our rugs should only be cleaned by a RUG cleaning professional, never by a carpet cleaner.

Vacuuming

A carpet naturally collects dust when laid on the floor for a long time. Therefore, it should frequently be vacuumed on a low power.
High powered vacuums and cleaners with “beater” heads or “rotating heads” may damage rugs as they can pull out threads.
Also do not vacuum the fringe as this may cause it to unravel.

Fluff

Any new rug can shed a bit of fluff, which are excess fibres that were not properly incorporated into the yarn during the initial spinning process. This is completely natural and to be expected with any new handmade rug. To remove the fluff, simply vacuum the rug on a regular basis and the fluffing will decrease and eventually cease.

Fading

We use the finest dyes to make our rugs. That being said, no dyes are completely fade proof and over time the rug, if exposed to strong sunlight or lighting will fade. The best way to lessen the effect of fading is to turn the rug from time to time to ensure that any fading, should it occur, is even. Please note that the Australian sun is renowned for its intensity, so direct sunlight will fade most things.

Loose threads

Before being sheared down to the appropriate proportions, a hand-knotted rug being made on a loom is always bigger than the intended size. Sometimes, longer threads are not cut and become embedded in the pile. Over time these threads can protrude and should be carefully cut with very sharp scissors. It is also possible that an individual knot has missed the warp or weft, which will then become undone. This creates a loose thread which should be gently pulled out. As each knot is separate, the rug will not unravel and the surrounding knots will fill in the space. If a loose thread doesn’t come out easily when pulled, it is best to trim it with scissors.